Ply Gem

Yes we do window repair. We can replace the failed double pane unit with a brand new sealed double pane unit. Warranties are per vendor and our most common manufacturer has a 10 year warranty on the unit.*Exceptions do apply – ask if you have any questions on warranty*.  Our labor is warrantied for one year. Brand new Vinyl windows have a limited lifetime warranty from the manufacturer.

Please note: Both panes have to be replaced as unit comes sealed from the factory. Once the seal is broken moisture will get in between the panes.

For single pane window repair – we will often bring the glass, cut on site and install the same day. No waiting on the product from the vendor. *Tempered can not be cut on site – must be manufactured*

We can do a walk through and look at your windows, however failed units dry up during the day and there is no guarantee on any failed units we do not see during our walk through.

We are not inspectors and can not be held responsible for the inspection process. There is a fee involved in doing a walk through of your home. Call us for more details 253-863-2297.

How do I test if it is bad seals or indoor humidity?
Before requesting an evaluation of your windows from GlassMan, run your finger through the area where the condensation has formed. If your finger gets wet and leaves a trail through the condensation, it's on the room-side of the glass. That tells you that condensation is forming because of excessive indoor humidity, not a broken seal. Also, if more than one window is showing condensation, it's extremely unlikely that the seals are bad on all the windows. 

If moisture or condensation occurs between the glass, this is due to a seal failure. The only option is to replace the glass.

If moisture or mold occur on the inside of your window this is due to poor or lack of circulation in the room – a suggestion is to leave the door open or open your drapes or blinds.

If you are still uncertain about condensation being indoor humidity or a broken seal please provide the information in this list to help our team assist you.

• When filling out a Request Quote form, please provide pictures, especially in the areas in which leaking or condensation are occurring (inside and outside)
• Is there moisture or leaking  on the frame area? (is it vinyl, aluminum or wood)
• Is there moisture on the glass?
• If this is a single hung unit are the balancers bad? This could be allowing air/moisture in the area.

If GlassMan comes to your home for an Evaluation, there is a minimum charge of $150.00 plus tax. This does not guarantee we can fix the leak. The $150.00 is to find out what the problem is, if we can.

The warranty for our labor is one year. The warranty on your product is per manufacturer. For vinyl windows, most are limited lifetime warranty. For Insulated Glass Units (Glass repair in your current frame) our most common vendor is 10 years. Exceptions do apply.